ANEW Hotels & Resorts are looking for a Group Quoting Reservationist to drive group revenue through efficient quote management and conversion while ensuring exceptional service delivery and maintaining strong client relationships.

Key Responsibilities

Quote Management

• Handle group booking inquiries

• Prepare accurate quotations

• Follow up on pending quotes

• Process group reservations

• Track conversion rates

• Monitor group blocks

• Ensure pricing accuracy

Revenue Optimization

• Apply revenue guidelines

• Negotiate group rates

• Maximize booking value

• Track payment schedules

• Monitor deposit requirements

• Suggest pricing adjustments

• Drive promotional uptake

Client Relations

• Build client relationships

• Handle special requests

• Coordinate with sales teams

• Manage client communication

• Address inquiries promptly

• Ensure client satisfaction

• Maintain accurate records

Required Skills

• Hospitality experience preferred

• Reservation systems knowledge

• Strong communication ability

• Attention to detail

• Negotiation skills

• Revenue awareness

• Problem-solving capability

• Organization skills

Performance Metrics

• Quote response time

• Conversion rates

• Revenue generation

• Client satisfaction

• Documentation accuracy

• Follow-up effectiveness

• Process compliance

• Team contribution