ANEW Hotels & Resorts are looking for a Group Commissions Controller who will independently verify all travel agent commission claims across the group's 17 hotels against the applicable agreements before payment. The role will maintain a central register of agent commission contracts and ensure that group, override and individual agent commissions are applied correctly and not duplicated.

The successful candidate will be based in Gauteng, Centurion.

KEY RESPONSIBILITIES

• Build and maintain a central register of all agent commission agreements

• Verify every commission claim from all properties against the governing contract before payment approval

• Check that travel agent profiles and commission set-ups in Oracle OPERA Cloud are aligned with current contracts

• Review historical commission payments and coordinate the recovery of confirmed overpayments

• Liaise with the National Sales Manager, the Systems and Distribution Manager and the properties on new or amended agreements

• Resolve agent commission queries and disputes

• Provide monthly reporting on commission costs, exceptions and recoveries

• Draft and maintain the group commission policy and standard operating procedure

MINIMUM REQUIREMENTS

• Diploma or degree in Accounting, Finance or Hospitality Management, or equivalent

• At least 3 years' experience in hotel finance, revenue audit or accounts payable/receivable, ideally including travel agent commission processing

• Experience administering and interpreting hotel or travel trade contracts, including agent, wholesaler and group agreements with override and tiered commission structures

• Working knowledge of Oracle OPERA Cloud

• Advanced Excel and reconciliation skills

• High attention to detail, integrity and sound judgement

• Strong communication skills

ADVANTAGEOUS

• Hotel sales experience, particularly with travel agents or tour operators

• Experience negotiating or drafting commission agreements