ANEW Hotels & Resorts are looking for a Debtors Clerk to drive effective group-wide debtors management while ensuring timely collections, accurate reporting, and strong client relationships across all properties.

The successful candidate will be based at ANEW Support Office, Gauteng, Centurion.

Key Responsibilities

Account Management

• Monitor client payments

• Send payment reminders

• Process statements

• Handle queries

• Track allocations

• Maintain records

• Support reconciliations

• Generate reports

• Process applications

• Manage documentation

Credit Control

• Review applications

• Process new accounts

• Monitor virtual cards

• Track commissions

• Handle agent visits

• Process LODs

• Support collections

• Manage handovers

• Drive compliance

• Ensure accuracy

Client Relations

• Maintain communications

• Handle queries

• Build relationships

• Support resolutions

• Drive satisfaction

• Track feedback

• Generate reports

• Support improvements

• Handle escalations

• Maintain standards

Required Skills

• Accounting experience

• Systems expertise

• Communication ability

• Customer service

• Problem-solving capability

• Organization skills

• Attention to detail

• Team collaboration

• Process adherence

• Business acumen

Performance Metrics

• Collection rates

• Query resolution

• Documentation quality

• Client satisfaction

• System accuracy

• Reporting timeliness

• Process efficiency

• Team support

• Compliance standards

• Risk management