Strategic Purpose

ANEW Resort Wilderness is looking for a Banqueting Manager to Lead ANEW Resort's banqueting operations to maximize revenue, deliver exceptional events, and build strong client relationships through strategic planning and operational excellence.

Key Responsibilities

Strategic Leadership

• Develop banqueting business strategies

• Drive revenue growth initiatives

• Create competitive pricing strategies

• Establish service standards

• Monitor market trends

• Lead continuous improvement

• Build team capabilities

• Manage departmental budgets

Event Operations

• Oversee event planning and execution

• Ensure quality standards

• Manage resource allocation

• Coordinate interdepartmental functions

• Monitor service delivery

• Handle VIP events

• Implement SOPs

• Direct venue operations

Financial Management

• Manage cost controls

• Drive revenue optimization

• Set pricing strategies

• Monitor Simphony accuracy

• Oversee billing processes

• Analyse financial data

Team Leadership

• Build a high-performing team

• Develop staff capabilities

• Conduct performance reviews

• Implement training programs

• Manage staffing levels

• Foster positive culture

• Ensure regulatory compliance

• Drive service excellence

Client Relations

• Develop key accounts

• Handle major clients

• Build strategic partnerships

• Manage client feedback

• Resolve escalated issues

• Drive repeat business

• Ensure client satisfaction

• Monitor market demands

Required Skills

• Strategic leadership

• Financial acumen

• Event planning and execution expertise

• Team development and leadership ability

• Client Service and Client relationship management

• Systems knowledge

• Problem-solving and decision-making capability

• Industry expertise

• Time management and ability to multitask

• Health and Safety compliance

• Negotiation and Supplier Management

Performance Metrics

• Revenue targets

• Profit margins

• Event satisfaction

• Team engagement

• Venue utilization

• Client retention

• Cost controls

• Quality standards